Privacy Policy

Your Privacy Matters

We are committed to protecting your personal information and your right to privacy.

Last updated: August 30, 2025

1. Who We Are

Parcel Forwarding Poland is a US-based company providing international package forwarding services.

Contact us:
Based in:
United States

2. Information We Collect

📝 Personal Information:

  • • Full name
  • • Email address
  • • Phone number
  • • Shipping addresses

📦 Service Information:

  • • Package details
  • • Shipping history
  • • Service preferences

🔍 Automatically Collected:

  • • IP address
  • • Browser information
  • • Basic usage data
  • • Device information
  • No cookies or tracking technologies

3. How We Use Your Information

Service Delivery

Process and ship your packages, communicate about orders, provide customer support

Marketing

Send promotional emails, newsletters, and personalized offers (with your consent)

Security & Compliance

Prevent fraud, comply with legal requirements, maintain service security

Improvement

Analyze website usage, improve our services, optimize user experience

4. Your Privacy Rights

🏛️ State Privacy Rights

If you are a resident of California, Virginia, Colorado, or other states with privacy laws, you may have additional rights:

Access
Request copies of your personal data
Correction
Update incorrect information
Deletion
Request deletion of your data
Opt-Out
Opt-out of data sales/targeted advertising
Portability
Get your data in portable format
Unsubscribe
Opt-out of marketing emails

📧 How to exercise your rights:

To exercise any privacy rights, email us at: [email protected]

We will respond to verified requests within 45 days (or as required by applicable state law).

5. Data Sharing & International Transfers

🤝 We may share your information with:

  • Shipping partners (DHL, FedEx, UPS, etc.) - to deliver packages
  • Service providers - for customer support, web hosting
  • Legal authorities - when required by law

🌍 International Operations:

As we provide international shipping services, your data may be transferred to and processed in different countries, including Poland and other EU countries, where data protection laws may differ from US laws. We implement appropriate safeguards to protect your information.

6. Contact Us

💬 Privacy Questions

Mon-Fri: 9:00 AM - 6:00 PM EST

⚖️ US Regulatory Information

Federal Trade Commission
For privacy complaints and information
consumer.ftc.gov

State Privacy Rights: Residents of certain states may have additional privacy rights. Contact us for information specific to your state's privacy laws.