Q&A Guide

Parcelpoland.com Q&A Guide

Everything you need to know about our services, shipping options, consolidation process, and fees. Get all your questions answered in one comprehensive guide.

Updated: August 2025
5 min read
FAQ, Shipping, Services

Shipping Times & Options

1 How long does shipping usually take with Parcelpoland.com?

Shipping times typically depend on the chosen courier service and the destination. Packages are usually dispatched within 1 to 3 days and can take 5 to 10 business days to reach the customer.

2 What courier options does Parcelpoland.com offer for shipping?

Parcelpoland.com offers multiple shipping options and partners with major couriers:

Shipping Options:

  • • Standard Shipping
  • • Express Shipping
  • • Economy Shipping

Courier Partners:

  • • DHL
  • • FedEx
  • • UPS

3 Are there any special discounts or offers when shipping through Parcelpoland.com's partner couriers?

While specific discounts are not detailed, Parcelpoland.com offers competitive rates and may have promotions. It's best to check their website or contact customer service for current offers.

Package Consolidation

4 How does the consolidation service work to reduce shipping costs?

The consolidation service combines multiple packages into a single shipment, reducing overall shipping costs by minimizing the total volume and weight of the shipment. This is one of our most popular cost-saving features!

6 How do I notify Parcelpoland.com when all my packages have arrived for consolidation?

You can log into your account, check the status of your packages, and request consolidation. Alternatively, you can contact customer support for assistance with the consolidation process.

7 Can I specify special instructions for how my packages should be consolidated?

Yes! You can specify special instructions for consolidation either through your account dashboard or by contacting customer support directly.

11 Can multiple smaller packages be combined into one consolidated shipment?

Absolutely! Multiple smaller packages can be combined into one consolidated shipment - this is the core benefit of our consolidation service.

Storage & Handling

5 How long can my packages be stored before consolidation?

Parcelpoland.com offers free storage for packages for up to 60 days before consolidation. This gives you plenty of time to accumulate multiple packages for cost-effective shipping.

Fees & Pricing

8 Are there any fees for consolidating packages at Parcelpoland.com?

There are no fees for the basic consolidation service. However, additional services like repacking may incur fees.

9 What are the typical fees for repacking or special handling services?

Our transparent fee structure includes:

$4
Per additional repacked parcel
$1/day
Storage beyond 14 days
$2
New boxes for repacking

Size & Weight Limits

10 Are there size or weight limits for consolidated shipments?

Yes, we have the following limits for consolidated shipments:

⚖️
31.5 kg
Maximum weight
📏
2 meters
Longest side limit
📦
< 3 meters
Total circumference

Tracking & Support

12 Can I track the consolidated shipment after it leaves the warehouse?

Yes! You can track your consolidated shipment using the tracking number provided after shipping. Real-time tracking is available throughout the entire delivery process.

Ready to Get Started?

Still have questions? Our customer support team is here to help you with any specific concerns about our services.